YorkHost - Plesk - Connection issues with Cloudflare proxy enabled – Incident details

All systems operational

Plesk - Connection issues with Cloudflare proxy enabled

Resolved
Degraded performance
Started about 2 months agoLasted about 18 hours
Updates
  • Resolved
    Resolved

    This incident has been resolved.

    We have adjusted CF blocking rule now all is fine.

  • Update
    Update

    Filtering on 83.150.218.0/24 has been temporarily lowered to prevent Cloudflare traffic from being blocked.

    Permanent filtering will be restored once the Cloudflare limitation has been resolved.

    We will keep you updated.

  • Identified
    Identified

    We are currently experiencing disruptions on our Plesk service. Users with Cloudflare proxy enabled may encounter 525 errors when accessing their websites or panel.

    Our upstream provider Stormwall has been notified and is investigating the issue.

    If you are affected, disabling the Cloudflare proxy (grey cloud) temporarily may restore access.

    We will provide updates as more information becomes available.