YorkHost - Migration to our new game panel – Incident details

Migration to our new game panel

Resolved
Operational
Started 5 days agoLasted 12 hours 33 minutes

Affected

GAME

Under maintenance from 12:29 AM to 1:02 PM

General

Under maintenance from 12:29 AM to 1:02 PM

PANEL GAME

Under maintenance from 12:29 AM to 1:02 PM

Updates
  • Resolved
    UTC
    Resolved

    la migration est finalisé.

  • Investigating
    UTC
    Investigating

    We are currently migrating our game servers to our new panel, one node at a time.

    If your server no longer appears on the old panel (game.yorkhost.fr), this is expected: it has already been migrated. It is now available on the new panel, with all its files, backups, databases and subusers.

    How to access it: log in to your YorkHost client area and click “Open panel”. You don’t need to create a new account.

    • Your server address (IP and port) stays the same, so your players don’t need to change anything.

    • While its node is being migrated, your server is offline for a few minutes, then restarts automatically.

    • You will receive an email when the migration of your server starts and another when it is complete.

    • On your first login, choose a new password, and re-enable two-factor authentication (2FA) if you used it.

    • For SFTP, the host and username change. You’ll find them in the “Settings” tab of the new panel.

    • Any questions? Our support team is available from your client area.